Water Softener

Soft Water Means Smoother Skin, Soft Laundry, and Long-Lasting Appliances

Homeowners with a Culligan Water® softener installed, enjoy spot-free dishes, brighter laundry, smoother hair and skin and longer-lasting appliances.
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Why Choose Culligan Water Softeners

As the World’s Most Efficient* Water Softener, Culligan helps prevent scale buildup, extending the lifespan of your plumbing and appliances, all while also reducing cleaning supply costs up to 75% & maximizing savings on salt, water, and electricity by up to 46%.

World's Most Efficient*

Save on water, energy and salt with our high-efficiency systems.

Smart Features

Track water usage, set conversation goals and get service alerts.​

Convenient Salt Delivery

Get salt refills delivered right to your door whenever you need it;

The Culligan HE Water Softener Is "The World's Most Efficient Water Softener"​

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Appliances That Last Longer
Protect your water heater, dishwasher, and washing machine from limescale buildup—fewer repairs, more savings.
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Soft Hair & Smooth Skin

Dry, itchy skin? Dull, brittle hair? Soft water makes every shower feel like a fresh start.
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Clothes That Stay Softer & Brighter

Keep your clothes looking vibrant and feeling soft longer. Your towels will stay fuller and fluffier too!
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Cut Cleaning Costs in Half
Save up to 50% on detergents, soaps, and shampoos. Soft water does the hard work, so you don’t have to.
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Industry-Leading Warranty

Get peace of mind with Culligan’s 30-day money-back guarantee and a limited lifetime warranty on all softeners.
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Convenience & Control

Get salt refill alerts, maintenance reminders, and troubleshoot remotely with the Culligan Connect App. Track water usage, set conservation goals, and customize water types.

What our clients say

There’s a reason Western Finger Lakes Culligan is the best water treatment company in Western Finger Lakes with over 48 4.4-Stars Google Reviews.

Chris Diamond
4 months ago
Overall a great business. Tom is the most trustworthy, polite and knowledgable person ever. While I do not need a magnet every year, I do hope they go back to sending out (even in email) an annual delivery schedule as being super busy has left me forgetting about the texts regarding a delivery in two weeks. I like putting the dates on my calendar for the entire year so I don't have to worry about it. Please go back to getting that information out to customers.
Robin Weiland
6 months ago
I love the notice ahead of time on when they’re coming.The service is fantastic always her when they say they’re going to be. Tom is an awesome delivery guy (#1 he speaks English) I can have a conversation and he brings my water in the house for me, all around great service. I’ve recommended Culligan to multiple people..
susan stanton
10 months ago
Thank you so much, Doug for all of your help. Your caring and concern, and just trying to do the right thing for me. It was greatly appreciated in a very trying situation. You are the best! And culligan is lucky to have you!
Kim Michielson
10 months ago
Great company, love our delivery driver Tom, he is always on time with everything we need, so help and great prices to!!
Robert Chapman
11 months ago
Danny is our tech. He's a great guy and very knowledgeable. Always does a great job. Danny is the one who comes to our house every time so it's his work. Installation, service or repair. We like that. CULLIGAN is top notch.
Faryn Root
1 year ago
We just moved into a new house and had Doug come out to test the water. He was very knowledgeable and friendly. He let us know exactly what we needed to get the results we wanted and was always quick to answer any questions along the way. The day of installation the installers were friendly, professional, and walked me through any questions I had. It hasn’t even been 24 hours and the sulfur smell we had been dreading is now gone. Thank you to the team for your help, we appreciate you all.
sol motola
1 year ago
Culligan continues to do a great job for us after 7 years. Always provides servicing our unit.
Linda Buwalda
1 year ago
I am giving water treatment by Culligan in Lyons New York five stars because they are absolutely wonderful to work with their product is fantastic. It was the best investment that my husband and I have ever made!! If your water needs help, their water softeners are the best and you’ll never have to ever worry about your water again or any problems that you’re having!! thank you so much!
KJ DeWeese
1 year ago
The local Culligan water treatment team is great. They will text to schedule appointments or send reminders, very convenient. The filters get changed on schedule, they are in and out quickly. No complaints.
Tammy D
1 year ago
Always excellent service when the guy brings the water out he’s so kind
Robert Peelle
1 year ago
I want to let you know that Max did an excellent job here with my service request, we had a challenge getting the 20 inch filter housing to release and he demonstrated patience, professionalism and politeness; he provided me with a lot of information about my Culligan system, in my opinion, he is a true asset to your company...many thanks
The delivery guys are always friendly and helpful.
I just had my water softener installed and I have to say it was a very enjoyable experience. From Doug, the sales guy to Ben who installed the system, they couldn’t have been more professional and helpful. The install went like a breeze and everything was cleaned up spic and span. To many times you get less that ideal experiences, but this one was great. I will be recommending Culligan to all my friends.
AJ Satterly
1 year ago
We love Culligan. They have been providing us bottled water for a few years, and everyone is incredible. They just installed a softener system on our very old hand dug well. Our water is clean and soft. They continue to check in on us every so often as well. They are never more than a call or text away. Highly recommend! Thank you!
Charles Kenney
1 year ago
We have been customers for years since our well water is not plentiful or good. Great service and staff is very accommodating.
Erica E
1 year ago
I LOVE my new whole house water filtration system and reverse osmosis. Doug was the salesman I worked with and he was exceptionally wonderful. The guys that installed it were great too. I would highly recommend investing in a Culligan water system, it is worth every penny!!
John Albanese
3 years ago
Really nice office person.
Susan Sloper
4 years ago
I recently purchased a reverse osmosis drinking water system after talking with Jason. He was very knowledgeable about all things water. Even as I was scheduling my installation with the ladies in the office, they continued to work with me to make sure I was satisfied. 10/10 recommend! Fantastic customer service!!
The office ladies were very helpful and answered all my questions, and scheduled me right away for a consultation. I was hesitant at first but after discussing my concerns and receiving a detailed explanation by Jason i was more than happy to do business with them. The prices are fair and the product quality is beyond my expectations.
Adam Bush
5 years ago
I got hogweed on my hands along time ago and was never able to heal my hands but I recently got a culligan water filter system and within a month my hands healed it's amazing..
S. Ross
5 years ago
Very helpful!
Mr. Mike
6 years ago
Jason, Amanda and the team at the Lima Culligan are the type of people and company I would choose to do business with every time. I highly recommend them for their professionalism and expertise our family couldn’t be happier with the water system. I didn’t know water could be this good! Chlorination, softener and RO are all doing their job. They also offer routine maintenance so I never have to worry about water again, what a relief.
Jessica Krueger
6 years ago
When we started having issues with our old water softening unit, I was having trouble finding someone who could help me. I am so appreciative of Clay and the team at Culligan in Lima for all of their help. They sent someone out promptly to take a look at our softener (even though it wasn't a Culligan unit) and with their help, education, and guidance we made the decision to purchase a new unit from them. They were professional, helpful, and took time to answer my questions. They can even come out every 3 months or every 6 months to refill the salt container and make sure everything is properly maintained which will help extend the life of this softening unit. Thank you so much Culligan team!
Justin Mace
6 years ago
Thank you to Culligan for all the support and standing behind your product. We recently had a new water softener system installed that was supposed to solve the sulfur smell in our well water. Long story short after the tech came back several times to troubleshoot the new system they remeasured the sulfur levels from the well and they had increased significantly from the first time they measured it. It was determined that the softener they installed was not going to be enough to remove the sulfur and they installed a chlorinator at no additional cost to resolve the sulfur issue. Our water no longer smells and we couldn’t be happier with our well water system. Would highly recommend Culligan!
RJ Pratt
7 years ago
Great tasting water! Better service!
Ryan Brunk
7 years ago
Very friendly and helpful
James Kolb
7 years ago
Our new supplier of water for your wedding barns. Great customer service yummy water
Denise Welsh
7 years ago
The entire staff - sales, office, and technical - is professional, friendly, and competent. What was presented originally was exactly what we got. Follow-up service has been prompt and effective.
Timothy Best
7 years ago
You don't just buy a product for treating water you also buy the people who service it. I shopped around for a system and considered an online purchase and installation. I decided to go with Culligan because I wanted the service and support of the company. Really liked Jim the salesman - nice guy and he is very familiar with the area and the water. The service techs were excellent and it was a pleasure to do business with them. Highly recommend.
Eric Smith
8 years ago
Good response from the first call I placed with them. Salesman was friendly and thorough. Seemed to be well versed with local water issues. He had no problems with meeting me after work, which was very convenient for me. They installed a new softener and UV filter. Nice, clean install and we had a thorough review of the operation. I'm satisfied with the install and extra efforts I've seen from this office. Would recommend them.
john skiptunas
8 years ago
Great customer service with a smile!
Tom Morey
8 years ago
Excellent customer service! It's great to have a business that actually cares about the needs of its customers. I cannot say enough positive things about the office staff and field crew of Culligan in Lima NY!
Had everything needed to get a filter changed.
Eldridge Smart
9 years ago
Good service friendly staff
Mary Zelazny
10 years ago
Water Treatment by Culligan has been so wonderful to my family's fundraiser by donating their bottled water for the participants and the attendees at our annual walk/run. Not only do they have a great product with fantastic service to boot, but they are also extremely generous!

Water Softener Benefits​

With soft water, you can protect yourself and your home from the damage hard water can do.

Long-lasting Appliances

Reduce limescale buildup so water-using appliances run more efficiently.​

Hydrated Hair and Skin

Improve dry skin, brittle nails and itchy scalp with every rinse.​

Cleaner Home​

Spend less time cleaning with less buildup on sinks, tubs and shower doors.​

Greater Savings​

50% lower detergent costs when washing laundry, hair and body in soft water.​
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Never Question Your Water Quality

Start enjoying the benefits of cleaner, soft water in your home with help from your local Culligan Water expert.

Why Homeowners Love Culligan

Not sure if a Culligan Water Softener is right for you?

We get it!

Which is why we put together this quick video to demonstrate just why so many homeowners like you LOVE their Culligan water softener. 

Compare Water Softeners

Unsure of which water softener your home may need? Learn how these systems work, then review the comparison chart below to help determine which one may be right for you.
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Smart HE 1”
Water Softener
  • Remotely monitor and control
  • Set water usage goals
  • Track water usage
  • Daily monitoring system diagnostics
  • Third-party certified and backed by a comprehensive warranty
  • Bypass via Culligan Connect App (or wihtin unit for standard options)
  • Can be used outdoors
  • Automatic service notifications sent directly to your Culligan Water expert
  • Water softening control to customize the feel of your water
  • Aqua-Sensor technology automatically adjust to changes in hardness, keeping water soft and reducing salt usage
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Smart HE
Twin Softener​
  • Remotely monitor and control
  • Set water usage goals
  • Track water usage
  • Daily monitoring system diagnostics
  • Third-party certified and backed by a comprehensive warranty
  • Bypass via Culligan Connect App (or wihtin unit for standard options)
  • Can be used outdoors
  • Automatic service notifications sent directly to your Culligan Water expert
  • Water softening control to customize the feel of your water
  • Aqua-Sensor technology automatically adjust to changes in hardness, keeping water soft and reducing salt usage
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Smart HE Municipal Water Softener​
  • Remotely monitor and control
  • Set water usage goals
  • Track water usage
  • Daily monitoring system diagnostics
  • Third-party certified and backed by a comprehensive warranty
  • Bypass via Culligan Connect App (or wihtin unit for standard options)
  • Can be used outdoors
  • Automatic service notifications sent directly to your Culligan Water expert
  • Water softening control to customize the feel of your water
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Smart HE
Softener-Cleer​
  • Remotely monitor and control
  • Set water usage goals
  • Track water usage
  • Daily monitoring system diagnostics
  • Third-party certified and backed by a comprehensive warranty
  • Bypass via Culligan Connect App (or wihtin unit for standard options)
  • Can be used outdoors
  • Automatic service notifications sent directly to your Culligan Water expert
  • Water softening control to customize the feel of your water
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Select Series™ and
Select Plus Series™
  • Daily monitoring system diagnostics
  • Third-party certified and backed by a comprehensive warranty
  • Can be used outdoors

Water Softener FAQs

Culligan Water offers a full-service installation to make getting started with your new system even easier. Your trained Culligan Water expert will expertly connect your water softening system to the water supply, the drain and the salt-filled brine tank, and you’ll be all set. The average installation takes about 2-4 hours.

Watch: What to expect at Your Water Softener Installation

The price of a Culligan water softener will depend on the system as well as its features, efficiency, durability, capacity and more. Culligan Water offers flexible payment plans whether you choose to rent, purchase or finance. Schedule a free, in-home consultation today and a Culligan Water expert will help you determine what your home needs.

Water softeners work through basic chemistry. The main tank of water softening systems is filled with negatively charged resin beads. Meanwhile, hard water is caused by high amounts of calcium and magnesium, which are both positively charged molecules. As hard water pumps through a water softener, the calcium and magnesium are attracted to the resin beads and removed from your water.

To help determine the appropriate size for your water softener, your local Culligan Water expert will assess factors like the hardness of your water, household water usage and flow rate. Schedule a free, in-home consultation today to get custom recommendations based on your home’s needs.

If you’re dealing with the unfavorable effects of hard water — like dry skin and hair, limescale buildup around faucets and showerheads, soap scum on shower walls or too much wear and tear on your water-using appliances — you may need a water softener. That said, remember that not all systems were created equal. With Culligan Water, you can rest assured that you’ll get a full-service partner, quality products with durability and an established brand you can trust.

Watch: Hard Water: What are the Signs and Causes?

Get Softer Water For Your Home & Your Family

Choose Free Water Test from the options below and schedule your free home water test today
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